News Flash

City News & Events

Posted on: January 11, 2021

Call Center Announces New COVID-19 Hotline Hours

The Broward County COVID-19 Hotline and Business Complaint line will have new operating hours, effective Tuesday, January 12. The new hours will be Monday through Friday, 8AM - 6PM, and Saturday and Sunday 8AM -12PM.

Residents wishing to submit requests for service and/or report a COVID-19 business violation can do so 24 hours a day, 7 days a week, by visiting the website or mobile app, MyBroward.Broward.org.

Residents are reminded that the COVID-19 Hotline cannot provide test results. Please call the Florida Department of Health at 954-412-7300 option 1, or refer to the packet given to you at your collection site for results. For a list of test collection sites, please visit Broward.org/coronavirus. For vaccination appointments, please visit BrowardCovidVaccine.com. Appointments can only be made online.

The 311 Call Center, which provides information on county services, is open Monday through Friday, 8:30AM -5PM.

The Homeless Helpline (954-563-4357) will continue to operate Monday through Friday, 8AM - 6PM, and Saturday and Sunday 8AM -12PM.

DATE: January 11, 2021
MEDIA CONTACT: AJ Starks, Manager
311 Call Center

PHONE: 954-831-3994
EMAIL: astarks@broward.org  

Facebook Twitter Email